Disclaimer: This is a draft based on public guidelines and is not legal advice. Please have a legal professional review this before publishing.
At Cambridge Bounce Back Physio Clinic Inc., we are committed to protecting your privacy and the confidentiality of your Personal Health Information (PHI). This policy describes our practices regarding the collection, use, and disclosure of information under Ontario’s PHIPA and Canada’s PIPEDA regulations.
When you use our Contact Form or book an appointment, we may collect your name, contact details, and brief descriptions of your musculoskeletal or pain management concerns to better coordinate your care.
We use this information to provide personalized physiotherapy treatments, process billing (including WSIB coordination), and communicate with your healthcare network within the "circle of care".
We implement technical and physical safeguards to protect your data from unauthorized access. In accordance with Ontario regulations, patient records are retained for a minimum of 10 years.
You have the right to access your health records and request corrections. You may also withdraw your consent for certain data uses at any time.
If you have questions about our privacy practices or wish to file a concern, please contact our Privacy Officer at 519-513-6305 or email at info@cambridgebouncebackphysio.ca . You may also contact the Information and Privacy Commissioner of Ontario (IPC).